Guarantee How It Works: Simply look for the In Stock Guarantee symbol throughout our site on top products. If we are ever out of stock on a guaranteed item, we will reserve those items for you from our next manufacturer shipment and deliver to you free of charge. You must have purchased the SKU during the preceding 90 days. Every calendar quarter you will be eligible for the lessor of 12 units or the total quantity purchased in the preceding 90 days. shop now What if it says “Out of Stock”? If you wish to order a guaranteed item that says it is out of stock, simply place your desired quantity in the box and select “Notify Me”. From there the Customer Service team will be happy to process your request, maxing at 12 pieces per item. Questions? Contact us at [email protected] or 847.480.0000