GAMA does recommend having daily “clean outs” with the dryer to ensure a longer lifespan.
GAMA does recommend to complete weekly “deep cleaning” of the filter and dryer to ensure a longer lifespan.
We strongly suggest visiting iQ Perfetto - Autocleaning Function - EN to review a quick video on how to properly care and clean the GAMA Dryer.
Should you experience any challenges with your GAMA dryer you are clear to send back to Premier Beauty within the first year of purchase as long as the following steps have been taken.
The following steps must be taken:
If you issue a return with your GAMA dryer please know that the GAMA filter must be completely cleaned out prior to returning.
- A video will need to be taken of the dryer and sent to either to your Premier Account Executive and or sent directly to our Client Services Team at 847-480-0000 or [email protected]
Upon arrival there is a 2 week window to evaluate the status of your dryer.
- If the dryer arrives and the above steps were not taken, we will ship the dryer back at the customers expense of a $16.50 ship charge.
- If the dryer comes back clean and is evaluated and no issues are found, the GAMA dryer will be returned back at the customers expense of a $16.50 ship charge.
- If the dryer comes back clean, is evaluated and shows to be defective a new GAMA dryer will be issued and released back to the customer with a $0 ship charge.
We thank you for your understanding and cooperation.